Orders are typically processed within 1-2 business days. Please note that processing times may be extended during peak seasons or promotional periods.
We offer the following shipping options within Australia:
We currently do not offer international shipping. We only ship within Australia at this time.
Once your order has been dispatched, you'll receive a tracking number via email. You can use this tracking number to monitor your shipment's progress and estimated delivery date.
We want you to be completely satisfied with your purchase. If you're not happy with your order, please review our returns policy:
You may return items within 30 days of receiving your order for a full refund or exchange.
To be eligible for a return, items must be:
To start a return, please contact our customer service team at glampoutoz@outlook.com with your order number and reason for return. We'll provide you with return instructions and a return authorization number.
Return shipping costs are the responsibility of the customer unless the item is faulty or we made an error with your order.
Once we receive and inspect your return, we'll process your refund within 5-7 business days. Refunds will be issued to the original payment method used for the purchase.
If you receive a damaged or defective item, please contact us immediately at glampoutoz@outlook.com with photos of the damage. We'll arrange for a replacement or full refund at no cost to you.
If you have any questions about shipping or returns, please don't hesitate to contact us at glampoutoz@outlook.com
Have a question or need assistance? We'd love to hear from you.