Contact Us

Contact Us

We'd love to hear from you! Whether you have a question about our products, need assistance with an order, or just want to share feedback, our team is here to help.

Get In Touch

Email

For general inquiries: glampoutoz@outlook.com
For order support: glampoutoz@outlook.com
For returns: glampoutoz@outlook.com

Phone

Customer Service: 0447033806
Hours: Monday - Friday, 9:00 AM - 5:00 PM AEST

Mailing Address

Glampout
195 Old Northern Road
Brisbane, QLD, 4053
Australia

Response Times

We strive to respond to all inquiries within 24-48 hours during business days. Please note that response times may be longer during weekends, holidays, or peak seasons.

Before You Contact Us

You might find the answer to your question in our frequently asked questions:

Privacy & Data Protection

When you contact us, we collect and process your personal information in accordance with our Privacy Policy. The information you provide will be used solely to respond to your inquiry and improve our customer service.

Information We May Collect

  • Your name and contact details (email address, phone number)
  • Order information (if applicable)
  • The content of your message or inquiry
  • Any additional information you choose to provide

How We Use Your Information

  • To respond to your inquiries and provide customer support
  • To process returns, exchanges, or refunds
  • To improve our products and services
  • To maintain records of our communications for quality assurance

Data Security

We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or misuse.

Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal information (subject to legal obligations)
  • Withdraw consent for us to contact you for marketing purposes

Social Media

Connect with us on social media for updates, inspiration, and special offers:

  • Instagram: @glampout
  • Facebook: @glampout

Business Inquiries

For wholesale, partnership, or media inquiries, please email us at business@glampout.au

We look forward to hearing from you!

Get in Touch

Have a question or need assistance? We'd love to hear from you.