We acknowledge the Traditional Owners of the land on which we operate and pay our respects to their Elders past, present and emerging. We recognise their continuing connection to land, waters and culture.
Policies & Information
Important information about our store
Information We Collect: We collect information you provide directly to us, such as when you create an account, make a purchase, or contact us.
How We Use Your Information: We use your information to process orders, provide customer support, and improve our services.
Information Sharing: We do not sell your personal information to third parties. We may share information with service providers who help us operate our business.
Data Security: We implement appropriate security measures to protect your personal information.
Your Rights: You have the right to access, correct, or delete your personal information. Contact us for assistance.
Processing Time: Orders are typically processed within 1-2 business days.
Shipping Methods:
Standard Shipping (5-7 business days): Free on orders over $199
Standard Shipping (5-7 business days): $11.49
Express Shipping (2-3 business days): $14.99
International Shipping: Currently not available
Order Tracking: You'll receive a tracking number via email once your order ships.
Return Policy: We accept returns within 30 days of purchase for a full refund.
Return Conditions:
Items must be unused and in original condition
Original packaging and tags must be included
Some items may not be eligible for return
How to Return:
Contact our customer service team
Print the prepaid return label
Package your items securely
Drop off at any authorised shipping location
Exchanges: We're happy to exchange items for a different size or color, subject to availability.
Refund Processing: Refunds are processed within 5-7 business days after we receive your return.
Acceptance of Terms: By using our website and services, you agree to these terms and conditions.
Use of Website: You may use our website for lawful purposes only. You agree not to use the site in any way that could damage or impair the site.
Product Information: We strive to provide accurate product information, but we do not warrant that product descriptions are accurate, complete, or error-free.
Pricing: All prices are subject to change without notice. We reserve the right to correct pricing errors.
Limitation of Liability: Our liability is limited to the maximum extent permitted by law.
Customer Service Hours: Monday - Friday: 8:00 AM - 6:00 PM Saturday: 10:00 AM - 4:00 PM Sunday: Closed
Contact Methods: Email: Glampoutoz@outlook.com Live Chat: Available on our website during business hours
Last updated: October 11, 2025
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